Request a Copy of Your Report
You may request a copy of your background report(s) at any time.
You can request a copy of your report(s) at any time by submitting the following form.
If you cannot access or complete the form, or would rather submit the form via direct mail or over the phone, or if you require assistance, please contact MYB at 888-758-3776
Consumer Full File Disclosure
We may receive file disclosure requests from consumers during our business. These requests may take several forms:
(A) in person, upon the appearance of the consumer at our place of business where disclosures are regularly provided, during normal business hours, and on reasonable notice;
(B) by telephone, if the consumer has made a written request for disclosure by telephone;
(C) by electronic means, i.e., email;
(D) by mail
(E) by any other means we deem reasonable
Regardless of the means, by which, the consumer requests the file, we first confirm the identity of the consumer.
Identification of Consumer
If the request is made in person, we require a government-issued ID. If we receive the request by telephone, we follow our procedures detailed in clause 6.7, “Consumer Authentication.” If we receive an email or mailed request from a consumer, we authenticate identity by confirmation of full name as provided on the consumer report and at least two of the following:
1) date of birth,
2) street address used on application or authorization document,
3) last four digits of SSN/Country ID,
4) driver's license number, and
5) report ID number.
If the consumer did not provide us with the necessary identification information, we will contact the consumer to obtain it if the consumer provided contact information.
File Information Provided
Upon authentication of identity, we provide all information in the consumer file including:
- Identification of each person procuring a consumer report for employment purposes about the consumer for the 2-year period preceding consumer request and upon request of the consumer, the address and telephone number of the person. and,
- Source information except those acquired and used solely in preparing an investigative consumer report.
- The current Federal Summary of Rights document and if applicable, any state-required forms.
There are instances in which we receive full file disclosure requests from consumers upon whom we have no information. In these cases, we advise the consumer and if, provided with an address, mail them a letter to this effect along with the Federal Summary of Rights and any required state-specific forms.
Creation and Maintenance of Response to Consumers
When we make a file disclosure to a consumer, we add the consumer to our listing/record of file disclosures. The record we create on each consumer contains:
- the identification information of the consumer,
- the date of the response,
- an overview of the information provided
- the method of disclosure (mail, in-person, etc.)
We maintain the consumer disclosure record for a minimum of 6 months.
Request a Copy of Your Report(s)
Mind Your Business, a Certified 8(a) Company
Mind Your Business, Inc. — a leading provider of background investigations, EEO investigations, and drug screening services — has received 8(a) certification from the U.S. Small Business Administration (SBA). Mind Your Business, Inc. joins 158 companies in North Carolina that are 8(a) certified. The certification is a 9-year business development program administered by the SBA that provides participants with greater access to the federal contracting marketplace. In addition, 8(a) participants may take advantage of specialized business training, counseling, marketing assistance and high-level executive development provided by the SBA and our resource partner