Questions to ask during an employment or education background check

Education checks imageIt has been a while since we’ve focused on the hiring process specifically, but in light of a major incident of resume fraud, it’s a good time to take a look at your business’ employment, reference and education background check processes and make sure you’re asking the right questions when presented with a new candidate for hire. After it was discovered that Andrew Jeffrey Flanagan had lied on his resume to land a senior executive position at the retail behemoth Myer — the parent company of dozens of clothing brands, such as Calvin Klein, Jockey and Levi’s — recruiting company Quest Personnel confirmed that Flanagan had passed local and international reference checks before being hired as a manager of strategy and business development. When it comes to hiring great team members, is a basic background check enough? How can you ensure that the things listed on a resume, such as the candidate’s education or employment history, is accurate? It may take more than just a reference check or education background check. Here are some good questions to ask. Ask the candidate…

  • Ask for at least three or four references, and ensure that at least two or three of them are educational or professional references, including at least one former supervisor. Make sure that none of them are family members.
Ask their personal and professional references…
  • Speak to them over the phone if possible, so you can ask follow-up questions based on the references’ answers. Things to ask may include how long they have known the candidate, how the prospect works in teams, and whether or not they could be considered reliable. Ask open-ended questions to avoid “yes” or “no” answers. Don’t rush the reference check.
  • Confirm the dates of the candidate’s employment. While you could ask this of the person that was listed as the candidate’s direct supervisor, you may be able to get more accurate records by contacting the human resources department, which should have record of all previous employees or contractors. Ask to be transferred to HR at the end of the conversation.
Ask when contacting an institution of higher learning…
  • Confirm the dates for any educational training or degree programs during an education background check. Even if the person did not graduate from the program, the academic records department or bursar will have a record of when the candidate attended the institution.
  • If their CV lists that they did graduate, confirm the graduation year, program, type of degree, or any other information the candidate provided. If they’re willing to lie about something small and seemingly insignificant, they may be willing to lie about bigger things as well.
For more information about conducting education background checks and reference checks, contact Mind Your Business. Photo Credit: Graphite BP]]>

You May Also Like

Check out these additional posts from Mind Your Business.

FYI FRIDAYS Segment 4

Karen Caruso, Founder/CEO answered a question that many of us have been asked in the last few weeks: What are you looking forward to most in 2021?  I am most looking forward to getting back to some sense of normalcy. I look forward to rebuilding MYB stronger than before. Like many small businesses across the…
Read More

MYB is happy to be apart of Hendersonville’s inaugural Random Acts of Kindness Week

HENDERSONVILLE-The partners behind LoveHendo are happy to announce that the week of February 8th through February 13th will be known as Random Acts of Kindness Week. The initiative will be in support of Hendersonville’s non-profit community. Local Businesses will be able to select a non-profit to support during Random Acts of Kindness week.  The businesses will be…
Read More

3 Ways to Support Women-Owned Businesses

October was National Women’s Small Business month. As a certified women-owned small business, it was important for us to reflect on the inequities that still exist in business.  The pandemic has put a large strain on women-owned businesses and especially minority women-owned businesses.  Now more than ever, it is important for us to look at…
Read More

Quality and Precise Results, On Time!

Let us know about your screening needs to get a custom quote. We work with businesses big and small as well as the government. Which means we have a package of solutions for your organization as well.